Privacy Policy

​We may collect and store the following personal information:

• Name, address, phone number and email address

• Appointment and treatment history

• Medical information relevant to your treatments

• Payment and booking details

• Website enquiries and contact form submissions

This information is collected when you book appointments, complete consultation forms, contact us, or use our website.

We use your personal data to:

• Manage appointments and bookings

• Provide safe and appropriate treatments

• Maintain accurate client records

• Communicate about appointments, services, offers or important updates

• Meet legal and insurance requirements

We only collect information that is necessary for running our salon and providing professional services.

 Some treatments require medical and skin health information.

This data is:

• Collected solely for your safety

• Stored securely

• Only accessed by trained salon professionals

We never share this information without your consent unless legally required.

Your information is stored securely through:

• Password-protected digital systems

• Secure booking software

• Locked physical records where applicable

We take appropriate steps to protect your data from unauthorised access, loss or misuse.

​We do not sell, trade or share your personal information with third parties for marketing purposes.

Your data may only be shared when:

• Required by law

• Necessary for insurance or regulatory purposes

• You have given clear consent

​With your permission, we may send you:

• Appointment reminders

• Treatment updates

• Special offers or promotions

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.​

You have the right to:

• Request access to your personal data

• Ask for corrections to inaccurate information

• Request deletion of your data (where legally appropriate)

• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Our website may use cookies to improve user experience and track basic site performance.

Cookies help us understand how visitors use the site but do not collect personal information unless you provide it.

You can manage or disable cookies through your browser settings.

We only retain your personal information for as long as necessary to:

• Provide ongoing services

• Meet legal and insurance requirements

• Maintain accurate treatment history

Once no longer required, data is securely deleted or destroyed.

​If you have any questions about this Privacy Policy or how your data is handled, please contact: Jems Health and Beauty at jems@jemshealthandbeauty.com